Epproach Communications provides WiFi network, giving student residents the internet speed and service they need
WILMINGTON, NC – September 2, 2015 — Epproach Communications, a leading provider of scalable, high-capacity WiFi networks, provides a robust, high-end WiFi network for residents of University House Retreat, a premier cottage-style student housing community in Raleigh, NC. University House is a brand new community and initially, the property was providing free WiFi to residents, but the system wasn’t operating at the speeds required by users and an upgrade was inevitable.
“We’re a premium property and we need to provide premium service to our residents, our previous system wasn’t doing that,” stated Casey Schuler, Community Manager at University House. Epproach was able to get the entire installation and upgrade completed before new resident move-in. Students also have direct support from Epproach around the clock. “We consider the new system a huge upgrade and the speed is much better,” noted Schuler. “We haven’t had any interruptions or issues with our service. Epproach is also very proactive in alerting us to potential problems before they become real issues. They’re able to do a lot of work remotely, but will always come on-site if needed. It’s been a great solution for us!”
“We’re dedicated to designing systems that meet the needs of our customers. In this case it was speed and providing support direct to end users,” stated Marty Hollingsworth, President of Epproach Communications. “We have a dedicated team of certified professionals who keep a close eye on the performance of our customers’ networks. First and foremost, it’s the best approach for the customer, but it’s great for our business as well.”
About Epproach Communications
Epproach Communications is the premier provider of scalable, high-capacity WiFi networks for multiple dwelling units, including retirement communities, resorts, student housing and apartment communities. Epproach provides the latest technology in a total turnkey solution that is tailored to the specific needs of their clients. A proactive, 24×7 support team offers support to staff and direct to end users. For more information visit www.epproach.net or call 910-202-4700.
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