Alamance Reserve is First Property to Use the Epproach Support Smartphone App

WILMINGTON, NC – April 21, 2016 – Epproach Communications, the leading provider of scalable, high-capacity WiFi networks, is providing managed WiFi services to Alamance Reserve, a Burlington-based property with 240 units.

Our experience with Epproach’s service has been great,” Diana Doss, Community Manager at Alamance Reserve said. “Our residents have personalized WiFi in each unit and a community WiFi for friends and family when they visit.”

Epproach Communications installed Enterprise-Grade 802.11 AC wireless access points across the property, providing high-speed, reliable service in individual units as well as in all common areas. Epproach also provided Alamance Reserve with virtual VLANS, or private networks, to each individual unit. With this feature, residents have their very own, personalized WiFi network that allows them to print wirelessly, or stream video from Apple Airplay or Google Chromecast. This feature adds an enhanced level of security for residents, along with faster connection speeds. The WiFi system is monitored and supported 24/7/365 by Epproach’s dedicated support staff.

Alamance Reserve is also among the first properties to receive the state-of-the-art Epproach Support Smartphone App, an enhanced support tool that allows residents to submit support tickets, receive proactive WiFi notifications, and stay updated on their WiFi network—directly from their phones. The App also functions as a communication service, allowing property staff the ability to post messages, events and news across a variety of communication channels.

“The App is used by residents for support, and by staff for mass messaging,” Doss said. “It’s been super helpful.”

Marty Hollingsworth, CEO of Epproach Communications, said he is excited to introduce the Epproach App to the residents and staff of Alamance Reserve. “The Epproach App is a great, easy-to-use tool that functions as an enhanced level of support for the residents,” Hollingsworth said. “It has been much easier for our support staff to reach residents in a quick and efficient way.”

The Epproach App is a state-of-the-art WiFi support smartphone App.

About Epproach Communications

Epproach Communications is the premier provider of scalable, high-capacity WiFi networks for multiple dwelling units, including retirement communities, resorts, student housing and apartment communities.  Epproach provides the latest technology in a total turnkey solution that is tailored to the specific needs of their clients.  A proactive, 24/7/365 support team offers support to staff and direct to end users. For more information visit www.epproach.net or call 910-202-4700.

About Alamance Reserve

Alamance Reserve, formerly known as Bell Alamance Crossing Apartment Homes, offers large one and two bedroom apartments in Burlington, North Carolina. Chill out with friends at our swimming pool or challenge a friend to a Frisbee golf showdown. Our amenity package also includes a 24-hour state of the art fitness center, salt water swimming pool, jogging path, putting green, tennis court, leash-free bark park, and business center with Wi-Fi. Alamance Reserve has it all. Visit us today to reserve your new home! For more information, visit http://www.bellapartmentliving.com/nc/greensboro/alamance-reserve/.

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